All users on paid plans can contact tech support via email and expect a response within a day. With Dropbox, phone support is only available to Business Teams users. All users, even those on the free plan, can talk to a support technician over the phone, and when we checked, the wait time was just two minutes. If you have any problems while using iCloud, you’ll be thankful that Apple’s support is very efficient. It’s easy to set up Dropbox within Finder or File Explorer (Image credit: Apple, Dropbox) 03. And once it’s done, everything should run smoothly. Because it doesn’t have the native integration of iCloud, there is a sign-up and installation process to go through, but this isn’t too much trouble. It also has a useful and intuitive app for a wide range of mobile phones and tablets. This means that if you don’t use Apple devices, there’s really not much reason to use iCloud.ĭropbox, however, integrates well with both Mac and Windows computers, with your Dropbox folder working nicely with Finder or Windows File Explorer, respectively. The iCloud app for Windows is clunky and difficult to work with, and the interface for accessing it through a web browser is very basic compared to competitors. The downside of this is that it doesn’t integrate well with other devices such as Windows PCs. Simply put, the more Apple devices you use, the more useful iCloud will be to you. The native integration also means that there’s little in the way of setup-if you have an Apple device, you’ll already have an iCloud account, and all the software you need to start storing your files is built in. It’s easy, for example, to set up a folder structure on Finder, which will back up to iCloud, or to synchronize photos from your iPhone’s camera roll with the Photos app across your devices. It seamlessly integrates with the way Macs, iPhones, and iPads organize files. ICloud is a particularly well-designed service if you use Apple devices. iCloud has a maximum file size of 50GB, whereas, with Dropbox, you can upload files up to 50GB via the website or up to 2TB via the desktop or mobile apps. You can upload to either using the desktop app, mobile app, or web browser interface.
With both iCloud and Dropbox, the process of uploading and syncing files is generally simple and easy. Dropbox saves previous and deleted versions of files (Image credit: Apple, Dropbox) 02.
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